Tis The Season
*ring*ring*
Me: Hello, Miracle Ear this is Bobbi, How can I help you?
Lady: Yea, is this tools?
Me: No, I'm sorry. This is the hearing aid center.
Lady: Well, I want tools.
Me: I'm sorry but...
Lady: Well, give me the number for tools.
Hesitation. I'm looking on my cluttered bulletin board to see if I can find the number....
Me: O-k-a-y... let me see here.... if I can...
Lady: Oh forget it, thanks for NOT helping!!!
CLICK
So I found the number for tools and called her back.
Lady: Hello...
Me: Yes, this is Bobbi calling from Miracle Ear.
CLICK
This is one of the many reasons I've had to pull out the second most important book I have...
When I came home from work, a gift from a friend....
I love nice people.
